This Privacy Policy applies to all personal information collected by Evolve AI Labs Pty Ltd (we, us or our) via the website located at evolveailabs.com (Website).

What information do we collect?

The kind of personal information that we collect from you will depend on how you use the Website. The information we collect and hold about you may include:

• Email address
• Name
• Business name (If you provide)
• Your message in the contact form
• Phone number (if you provide)

Types of information

The Privacy Act 1998 (Cth) defines types of information, including personal information and sensitive information.

Personal information means information or an opinion about an identified individual or an individual who is reasonably identifiable:

• whether the information or opinion is true or not
• whether the information or opinion is recorded in a material form or not

If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as personal information and will not be subject to this privacy policy.

Sensitive information includes information or opinion about things such as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or professional body, criminal record or health information.

Sensitive information will be used by us only:

• for the primary purpose for which it was obtained
• for a secondary purpose that is directly related to the primary purpose
• with your consent or where required or authorised by law

How we collect your personal information

We may collect personal information from you whenever you input such information into the Website, related app or provide it in any other way.

We may also collect cookies from your computer which enable us to tell when you use the Website and help customise your experience. In general, it is not possible to identify you personally from our use of cookies.

We generally do not collect sensitive information, but if we do, we will comply with the above rules.

Where reasonable and practicable we collect your personal information directly from you. However, sometimes we may be given information from a third party. In such cases, we will take steps to make you aware of the information provided.

Purpose of collection

We collect personal information to:

• We collect Personal Information to provide you with the best service experience possible on the Website and keep in touch with you about developments in our business.
• We customarily only disclose Personal Information to our service providers who assist us in operating the Website. Your Personal Information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
• By using our Website, you consent to the receipt of direct marketing material. We will only use your Personal Information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe button link.

Security, access and correction

We store your personal information in a way that reasonably protects it from unauthorised access, misuse, modification or disclosure.

When we no longer require your information, we will take steps to destroy, anonymise or de-identify it.

Most personal information stored in our client files will be kept for up to 7 years to meet record-keeping obligations.

The Australian Privacy Principles:

• permit you to obtain access to the personal information we hold about you in certain circumstances (Principle 12)
• allow you to correct inaccurate information subject to certain exceptions (Principle 13)

To request access or correction, please contact us in writing using the details below.

Complaint procedure

If you have a complaint about how we handle your information, please contact us using the details below. All complaints will be considered by Aman Sharma and we may request further information to clarify your concerns.

If your complaint is well founded, we will work with you to resolve it. If you remain dissatisfied, you may refer the matter to the Office of the Australian Information Commissioner.

Overseas transfer

Your Personal Information may be transferred overseas or stored overseas for a variety of reasons. It is not possible to identify each and every country to which your Personal Information may be sent. If your Personal Information is sent to a recipient in a country with data protection laws which are at least substantially similar to the Australian Privacy Principles, and where there are mechanisms available to you to enforce protection of your Personal Information under that overseas law, we will not be liable for a breach of the Australian Privacy Principles if your Personal Information is mishandled in that jurisdiction. If your Personal Information is transferred to a jurisdiction which does not have data protection laws as comprehensive as Australia's, we will take reasonable steps to secure a contractual commitment from the recipient to handle your information in accordance with the Australian Privacy Principles.

How to contact us

If you have any queries, requests for access, or complaints about our privacy practices, please contact us at: info@evolveailabs.com